Tailor. Test. Transform.
A decade-refined process for turning cleaning from a recurring line item into a measurable, refined operation. Tailored to your operation. Reviewed regularly. Owned end-to-end by one account manager.
Tailor.
Built around your reality, not a template. A week of mapping, scoping, and listening before a single cleaner sets foot on site.
Site walk-through
A 30-minute walk with your facility lead, mapping floor plan, traffic, peak hours, access conditions and pain-point zones.
Conversation with your facility lead
We sit with the person closest to the day-to-day, usually your facility lead, and capture the lived reality of your building, not just the floor plan.
Itemised proposal
Within a week, a line-by-line proposal: scope, frequency, crew assignment, consumables at RRP, additional services priced upfront. No vague quotes.
Test.
A 30-day pilot with documented checkpoints. We refine the scope, crew schedule and chemistry until quality, speed and cost are dialled in.
Internal pilot tracking. Selected metrics shared with you in the Day-30 readout.
Daily quality scorecards
Documented daily quality scorecard, signed off by crew lead. Photo evidence on any flagged item. Captured against your scope, not a generic template.
Regular site reviews during pilot
Your account manager walks the site regularly during the Test phase. Adjustments to crew schedule, chemistry, or sequence are communicated clearly, never made silently.
Day-30 readout
A handover summary at the end of Test: refined scope, agreed exception protocols, escalation paths, and ongoing review cadence agreed.
Transform.
Integrated, scaled and continuously improved. A service that compounds in quality the longer it runs.
Regular reviews
Your account manager walks the site with your facility lead at a cadence that fits your operation, typically every 3 to 6 months. Documented scorecard, photo evidence, items addressed ASAP.
Real-time issue resolution
WhatsApp, email, phone, your call. Most issues close inside hours. Anything not resolved within 24 hours escalates directly to the director.
Scope refresh as your operation evolves
Buildings change. Headcounts shift. Operating hours flex. We refresh the scope as your operation evolves so it tracks the building you have, not the one you signed for.
Ready to tailor, test, transform?
Book a free site visit. We'll walk your facility, scope the work, and have a tailored T3 proposal in your inbox within 48 hours.