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Service · Commercial Cleaning

Commercial Cleaning Melbourne.

The umbrella for everything we clean: offices, warehouses, industrial sites, retail, strata and allied-health practices. One account manager per site, after-hours crews, police-checked and fully insured, operating since 2015.

Since 2015Operating history
1Account manager per site
After-hoursStandard scheduling
0Lost-time injuries
Operating since 2015
0 Lost-Time Injuries
Public Liability Insured
Police-Checked Crews
Eco-Friendly Products
Melbourne-Owned
Why this matters

Commercial cleaning is not one job. It is a program.

Most people who search for commercial cleaning, rather than for office cleaning or warehouse cleaning specifically, are in one of two situations. Either they have more than one kind of space to look after, or they do not yet know which of the trade's category names describes their problem. Both are the same request underneath: somebody wants a program that runs, and does not want to become the person who manages cleaners.

The word umbrella is doing real work in the heading above. A business with one tenancy needs one scope. A business with a tenancy, a warehouse and a shopfront needs three scopes that share an account manager, one standard and one invoice, because the alternative is three suppliers who each explain that the problem belongs to the other two. That consolidation is what this page is about, and it is the one thing a single-service quote cannot give you.

Most of our work sits in the corridor running from the bay up through the inner north, and the building stock changes noticeably as you move along it. Tenancy floors and podium retail in and around the central grid. Converted warehouses, studio space and small commercial through the inner north. Standalone industrial and freestanding sites further out again. One company and one account manager across that line, and a materially different clean at each end.

What we clean

Six core scopes, one contract.

Commercial cleaning spans a lot of ground. Each scope below has its own dedicated page with inclusions, how pricing works and FAQs. They all sit under one account manager and one invoice.

Those six are not variations on the same visit. They run to different logic, and working out which one applies to your site is most of what scoping is for.

Office cleaning is visible, high-touch surfaces on a tight turnaround, and the binding constraint is human: people are still at their desks at six, and reception has to look untouched by eight.

Warehouse cleaning is the floor and the air. Slab, racking, dock apron. The slab work is machine time rather than hands, and it is ours. The high-level part sits on a periodic cycle set by stock movement rather than weekly, and where it needs EWP or boom access it is scoped and managed by us but delivered with a trusted access contractor, not by our own crews.

Industrial and factory cleaning takes its scope from the process. What the site makes decides what ends up on the floor, and the work fits whatever shutdown window exists rather than a convenient evening.

Carpet and floor care is periodic rather than recurring. Strip-and-seal, buffing and extraction belong on a planned cycle from the start, rather than surfacing later as a variation.

Window cleaning is set by the building rather than the tenancy, because reach and access decide the method and the frequency together.

Sanitisation and disinfection sits alongside a standard scope rather than replacing it, and it is scoped separately because the products and the frequency are different.

Where a business runs several of these, the value is not a discount. It is that one person knows the whole site, the standard in the warehouse is the standard in the boardroom, and there is one number to call when it is not.

Access

Getting in is half the schedule.

Access decides what a recurring program actually costs, and it is the line most quotes leave as an assumption.

A freestanding warehouse in the northern suburbs and one floor of a central-grid tower can carry identical area and an identical scope and still differ substantially in hours. The gap is not cleaning. It is signing in, waiting on a lift three other contractors also need, and a window that closes whether or not the last bathroom is finished.

The distinction that matters for ongoing work, and the one that separates it from a one-off clean, is that a program needs a standing arrangement rather than a booking. A builders clean or a single detail books a lift for one night. A crew that comes back every weeknight needs credentials that stay valid, a repeating window, and a named person who can fix it at six in the morning when a code has changed. Settling it is what the site walk is actually for.

Duty and high access

Whose duty it is, and who goes up high.

Engaging a cleaning contractor does not hand over your own safety duty, and the detail is worth knowing. Under Victoria's Occupational Health and Safety Act 2004, section 26, a person who has, to any extent, the management or control of a workplace must ensure so far as is reasonably practicable that the workplace and the means of entering and leaving it are safe and without risks to health. WorkSafe Victoria's summary of the Act notes the people captured can include the employer, the occupier and the owner. The duty is bounded: it applies only to matters over which that person has management or control.

The boundary is the practical part. Site conditions we cannot fix ourselves, a stairwell light that has been out for a month or a store room that has become a trip hazard, sit with whoever manages or controls them. We write what we find into the site notes and raise it rather than cleaning around it. We do not offer a compliance service and this is not one.

Work at height follows from the same limit. On an umbrella quote the honest version says which parts of a building our own crew reaches, and which are scoped and managed by us but delivered through access contractors equipped and insured for that work. That is the facilitator model, and it is why a quote can cover a whole building without implying one crew does all of it.

Cadence options

Cleaned on your schedule.

Most commercial sites land on one of three rhythms. We tailor the exact frequency to your headcount, foot traffic and operating hours.

Daily

Daily programs

For offices, retail and high-traffic sites that need a reset every day. Floors, kitchens, bathrooms and high-touch points covered to a documented checklist.

Scheduled

Weekly or fortnightly

For smaller offices, studios and lower-traffic facilities. A fixed weekly or fortnightly visit with periodic deep cleans layered in on a cycle.

After-hours

After-hours and overnight

Crews work between 5pm and 10pm, or overnight for 24/7 sites, so cleaning never interrupts your team. Standard for corporate offices and warehouses.

Common questions

Commercial cleaning, seven questions answered.

If your question isn't here, the full FAQ covers 28, or call 0433 173 504.

What does commercial cleaning cover?
Offices, warehouses, industrial and production sites, retail tenancies, strata common areas, and allied-health and medical practices (reception, waiting rooms and consulting offices). If it is a workplace, we can scope it. We focus exclusively on commercial and workplace sites across Melbourne.
Are your cleaners police-checked and insured?
Yes to both, and the paperwork is the point rather than the promise. No crew member is assigned to a site without a current Victoria Police Check, and the business carries public liability cover to twenty million dollars. Ask for the certificates and we will send them. So the people entering your building after hours are known to you rather than turning up unannounced.
Can you clean outside our operating hours?
Yes, and after-hours is the default here rather than a premium. Most office and retail sites run between 5pm and 10pm. For 24/7 warehouses and manufacturing we work rolling shifts around production, and for hospitality and retail we run pre-opening cleans. What actually sets the window is usually the building rather than the business, which is why we establish it at the site visit.
Do you use eco-friendly products?
Yes. Standard scopes run on biodegradable, low-VOC chemistry, with microfibre and controlled dosing to hold down water use and the volume of product left in the building. Where a surface needs something stronger it goes in outside operating hours, and safety data sheets are provided on request.
Who has to approve access before a crew can start?
Whoever controls the door, which is not always you. On a freestanding site it is you alone. In a strata building, a tower or a retail centre there is a third party between you and the after-hours window, and sorting that out usually moves a start date more than the cleaning scope does. We establish it at the site visit.
Does hiring a cleaning contractor change our own safety duty?
No. Under section 26 of Victoria's Occupational Health and Safety Act 2004, anyone with management or control of a workplace must ensure, so far as is reasonably practicable, that the workplace and the means of entering and leaving it are safe. WorkSafe Victoria notes that can include the occupier and the owner, not only the employer, and the duty covers only what that person controls. That is general information, not advice: we do not offer a compliance service and this is not one.
How do we get started?
It starts with a free site visit. We walk your facility, scope the work, and send a line-itemised proposal, usually within a week. Most new sites run a 30-day pilot so you can hold us to the standard before committing further.
Get a quote

Ready for a Cleaner Standard?

Book a free site visit. We'll walk your facility, scope the work, and have a tailored proposal in your inbox within a week.

HoursMon–Fri · 7am–6pm AEST
Prefer to talk? Call 0433 173 504
Typical response within one business day. We respond to every enquiry, even from competitors.
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